My name is Saif Altalib, Performance Consultant & Learning Experience Designer. I specialize in combining performance consulting with learning experience design for the purpose of impacting business results and achieving workplace performance outcomes.


Work Experience

Instructional Designer | AWS Training & Certification | 2020 – Present | Atlanta, GA

Designing and developing technical training for AWS customers and internal stakeholders.

Lead Instructional Designer | AT&T University | 2010 – 2020 | Atlanta, GA

Designed and developed learning experiences for various AT&T clients and roles. Key projects included:

Lead the design of a performance support and flipped classroom 4-month curriculum. Reduced time-to-productivity (21% monthly) and development costs (33% annually).

Developed classroom and virtual certification programs for architecting and selling integrated AT&T Mobility and IP Networking Solutions. Increased sales by 29% post training.

Designed and administered internal department knowledge management and social networking platform. More than 100 users per day.

Training Manager | Cingular Wireless | 2006 – 2010 | Alpharetta, GA

Managed a team of eight instructional and multimedia designers to develop training and certification programs. Key projects included:

Managed the design process of a performance-based software certification program. Solution improved new-hire sales adoption by 23% during first month on the job. The solution won the ATD Atlanta 2010 Best Software Learning Program.

Managed the digitization of organization-wide customer service pillars and behaviors training. Solution improved quarterly Net Promoter Scores (NPS) for the organization by 13 points.

Consulted with various business partners and cross-functional teams to evolve our learning design strategies and enterprise-wide solutions.


College Degrees

M.B.A. (University of Georgia) (2018)

M.Ed. Instructional Technology (University of Georgia) (2006)

B.S. Computer Information Systems (North Georgia University) (2004)

Professional Certifications

Learning & Performance Ecosystem Certification (2016)

Six Sigma Certification (2018)

Design Thinking Certification (2018)

AWS Certified Cloud Practitioner (2020)


Core Skills:

Performance Consulting and User-Centered Design To align with desired business outcomes and uncover underlying employee performance gaps and concerns

In the Workflow/Performance Support Systems Design of contextual on-demand and 2-3 click access to critical tasks using information architecture and content curation principles.

Learning Activities Design Design of learning activities such as expert demonstrations, branching scenarios, practice activities, and assessments for onboarding, sales, customer service, leadership, and more.

Visual Design Systems Design of HTML/CSS/JS-Based universal styling guidelines, visual components, learning activities across learning platforms.

Technical Skills:

Web development: HTML/CSS/JS, WordPress, PHP, MySQL, SharePoint

Adobe Creative Cloud: Illustrator, Photoshop, After Effects, Audition, InDesign

eLearning Authoring tools: Articulate Rise, Storyline, Lectora, Twine

Software Simulation tools: Camtasia, Captivate

Presentations & Awards

Learning Solutions Conference & Expo Presentation & Panel (2018 | Orlando, FL)

UGA ID Conference Presentation (2017 | Athens, GA)

eLearning Guild Electronic Performance Support Symposium Presentation (2014 | Boston, MA)

ASTD Atlanta Best Software Learning Program (2010 | Atlanta, GA)

AT&T University Fearless Thinker Award (2010)

UGA Allen Bullock Service Award (2005 | Athens, GA)

Volunteer Experience

AT&T Oxygen Atlanta Board Member (2016)

Roswell Community Masjid Operations & Board Member (2014)

AlMaghrib Institute Atlanta Chapter Director (2012)

AT&T University Technology & Design Symposium Co-Founder (2010)